Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 15, 2025

1. Introduction

Vaultify Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our token investment platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Identity Information: Full name, date of birth, nationality, government-issued ID numbers
  • Contact Information: Email address, phone number, mailing address
  • Financial Information: Bank account details, payment card information, transaction history
  • Investment Information: Investment preferences, risk tolerance, financial status
  • Verification Documents: Passport, driver's license, utility bills, bank statements

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages visited, time spent on pages, click-through rates
  • Location Information: General geographic location based on IP address
  • Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Blockchain Information

As a blockchain-based platform, certain information is recorded on public blockchains:

  • Wallet addresses and transaction hashes
  • Token transfer amounts and timestamps
  • Smart contract interactions

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Processing token purchases and transactions
  • Providing customer support and technical assistance
  • Sending service-related communications

3.2 Compliance and Security

  • Verifying your identity (KYC/AML compliance)
  • Preventing fraud and unauthorized access
  • Complying with legal and regulatory requirements
  • Monitoring for suspicious activities

3.3 Platform Improvement

  • Analyzing usage patterns and user behavior
  • Improving our Services and user experience
  • Developing new features and functionalities
  • Conducting research and analytics

3.4 Marketing and Communications

  • Sending promotional materials and updates (with consent)
  • Personalizing content and recommendations
  • Conducting surveys and market research

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing and financial services
  • Identity verification and compliance checks
  • Cloud hosting and data storage
  • Customer support and communication services
  • Analytics and marketing services

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service and other agreements
  • Protect our rights, property, or safety
  • Investigate potential violations or fraudulent activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

  • End-to-end encryption for data transmission
  • Advanced encryption standards (AES-256) for data storage
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure cloud infrastructure with redundancy

5.2 Operational Safeguards

  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy
  • Regular monitoring for unauthorized access attempts
  • Incident response procedures for security breaches

5.3 Physical Safeguards

  • Secure data centers with restricted access
  • Environmental controls and monitoring
  • Backup and disaster recovery procedures

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Request information about how your data is processed

6.2 Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your personal information and preferences

6.3 Deletion and Restriction

  • Request deletion of your personal information (subject to legal requirements)
  • Restrict processing of your information in certain circumstances

6.4 Objection and Withdrawal

  • Object to processing based on legitimate interests
  • Withdraw consent for marketing communications
  • Opt-out of certain data processing activities

To exercise these rights, contact us at: privacy@vaultify.com

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses approved by regulatory bodies
  • Binding corporate rules and certification schemes
  • Your explicit consent where required

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services and maintain your account
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements
  • Prevent fraud and ensure platform security

Specific retention periods vary based on the type of information and applicable legal requirements. Generally, we retain account information for 7 years after account closure for compliance purposes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

9.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us analyze and improve our Services
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with consent)

9.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

10. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through:

  • Email notifications to your registered address
  • Prominent notices on our platform
  • In-app notifications

Your continued use of our Services after such modifications constitutes acceptance of the updated Privacy Policy.